Shipping Policy
At P101 Series, we believe getting your order to you quickly is important—but protecting the quality of your products is even more important.
Our Shipping Promise
Every order is professionally prepared, quality checked, securely packaged, and shipped with care.
We don’t rush quality—but we don’t let your order sit around either.
Less Time Waiting. More Time Moving.
It’s one more way we help protect the quality of your order from our facility to your door.
Order Processing
Please allow 1–2 business days for your order to be prepared, quality checked, packaged, verified, and shipped.
Many orders ship sooner; however, processing times may vary during periods of higher order volume.
Shipping Schedule
To help reduce unnecessary time sitting in courier warehouses, P101 Series ships Monday through Thursday.
Shipping Hours
- Processing Time: 1–2 Business Days
- Shipping Days: Monday – Thursday
- Daily Order Cut-Off: 2:00 PM (Mountain Time)
- Courier Drop-Off: Approximately 4:30 PM (Mountain Time)
Orders placed after 2:00 PM (Mountain Time), on Fridays, weekends, or statutory holidays will begin processing on the next business day.
Why We Don’t Ship on Fridays
Temperature-sensitive shipments can spend extended periods in courier warehouses over the weekend.
To help protect product quality, we avoid Friday shipments whenever possible, ensuring your order spends less time waiting and more time moving.
Shipping Rates
Shipping costs are calculated automatically at checkout.
Any eligible shipping promotions or free shipping offers will be applied automatically when your order qualifies.
Order Tracking
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information so you can follow your package throughout its journey.
Shipping Address Accuracy
Please review your shipping information carefully before placing your order.
P101 Series is not responsible for delays, returned shipments, or additional shipping costs resulting from incorrect or incomplete shipping information provided during checkout.
Delivery Delays
Delivery times are estimates provided by the shipping carrier and cannot be guaranteed.
Once a shipment has been accepted by the carrier, P101 Series is not responsible for delays caused by weather, transportation issues, customs, or other circumstances beyond our control.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.
We will work directly with the shipping carrier to investigate the issue and keep you informed throughout the process.
Our Commitment
If the issue was caused by us—such as a packing error or an incorrect item—we’ll make it right as quickly as possible.
Research Use Only
All products sold by P101 Series are supplied strictly for scientific research and laboratory use only.
Customers are responsible for ensuring compliance with all applicable laws and regulations before placing an order.
Questions?
If you have any questions about shipping, processing times, or your order, please visit our Contact Us page. Our team is committed to providing prompt, professional support and is always happy to assist.