We aim to process and dispatch orders as quickly and securely as possible.
Order Processing
Orders are typically processed after payment has been received and confirmed. Processing times may vary depending on order volume, payment status, and product availability.
Shipping Times
Delivery times may vary based on the shipping destination, carrier, and any delays outside our control. While we aim for prompt dispatch and reliable delivery, shipping timeframes are estimates only and are not guaranteed.
Shipping Charges
Shipping rates are calculated at checkout unless otherwise stated. Free shipping promotions, where offered, apply only to qualifying orders and are subject to the terms displayed at checkout.
Order Tracking
Tracking information will be provided when available once an order has been shipped.
Shipping Address Accuracy
Customers are responsible for ensuring that all shipping information is entered correctly at checkout. Peptides 101 is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping details.
Delays and Delivery Issues
Once an order has been shipped, delivery is handled by the shipping carrier. Peptides 101 is not responsible for delays caused by carriers, weather conditions, incorrect addresses, or other factors outside our control.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can review the issue and assist where possible.
Research Use Only
All products sold by Peptides 101 are supplied strictly for scientific research and laboratory purposes only. Customers are responsible for ensuring compliance with all applicable laws and regulations in their jurisdiction before placing an order.